Unclog.it
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Customer knowledge base

Learn how to manage your plumbing service.

These articles explain what to do and link you to the correct action on Unclogit.com.

Knowledge base search with customer and plumber help categories
Support for an existing job stays with the booking.Sign in, open the booking, and use its attached chat.
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01

Customer Getting Started

Account, booking types, and finding a plumber.

How do I book a plumber?

Choose a specific plumber or start a general scheduled or instant booking on Unclogit.com.

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02

Bookings & Chat

Manage active bookings and use the attached job chat.

Where do I contact support about an active booking?

Open the booking on Unclogit.com and use the chat attached to that specific job.

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03

Quotes & Approvals

Review scope, price, credits, approvals, and signatures.

How do I review and approve a quote?

Open the quote from the booking, review the scope and total, then complete the required approval and signature.

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04

Payments & Invoices

Understand charges, taxes, invoices, and payment status.

Where do I find my invoice?

Invoices remain connected to the completed booking in your Unclogit.com account.

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05

Warranties & Memberships

Use warranty and membership features on the customer platform.

How do I submit a warranty request?

Start the warranty request from the original job in your customer account so it stays connected to the work history.

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