Drain cleaning in 16 cities.
From Vancouver to Chilliwack. Pick your city for what we see there, how its sewer rules work, and the price of every clog, from $269.
- VancouverDowntown and the West End, Kitsilano and Point Grey, East Vancouver
- BurnabyMetrotown, Brentwood, Edmonds
- SurreyCity Centre and Whalley, Guildford, Fleetwood
- LangleyWilloughby, Walnut Grove, Murrayville
- CoquitlamCoquitlam City Centre, Burke Mountain, Westwood Plateau
- DeltaNorth Delta, Ladner, Tsawwassen
- RichmondRichmond City Centre, Steveston, East Richmond
- Maple RidgeTown Centre, Albion, Hammond
- New WestminsterDowntown, Uptown, Sapperton
- North VancouverLower and Central Lonsdale, Lynn Valley, Edgemont
- West VancouverAmbleside, Dundarave, British Properties
- Pitt MeadowsCentral Pitt Meadows, South Bonson, Osprey Village
- Port CoquitlamDowntown Port Coquitlam, Citadel, Riverwood
- Port MoodyNewport Village, Suter Brook, Moody Centre
Who looks after the sewer line, city by city.
The rule is nearly the same everywhere: the pipe on your side of the property line is yours. The details differ, and they decide who pays when a main line backs up.
| Vancouver | The sewer line from your house to the property line is yours to maintain. New or altered sewer connections in Vancouver need their own City permit, separate from a water connection. |
|---|---|
| Burnaby | Burnaby requires a plumbing permit for work on a property's sanitary, storm and combined sewer piping, including sumps, catch basins and trench drains. Clearing a blocked drain does not need one. Repairing or replacing the pipe does. |
| Surrey | Surrey says property owners maintain the sanitary connection from the building to the property line. The City may not have a record of where that pipe runs on your lot, which is one reason a camera inspection is worth having. |
| Langley | The drain line from the house to the property line is the owner's. In rural parts of the Township a home may be on a septic system, not the sewer, and that changes who you need to call. Tell us which you have when you book. |
| Coquitlam | Coquitlam's connection ends at the property line. The underground sewer, storm and water lines on your side are yours, and replacing them generally needs a plumbing permit. |
| Delta | Delta requires a plumbing permit when on-site sanitary or sewer service lines are installed, altered or repaired. Clearing a blocked drain does not need one. |
| Richmond | The drain line from the building to the property line is the owner's. Richmond requires an approved plumbing permit before changes are made to a property's plumbing system. Clearing a blocked drain is not a change. |
| Maple Ridge | In Maple Ridge the owner hires a private contractor for the pipe between the building and the property line, with a plumbing permit, and the trench is left open for the City to inspect before it is connected. |
| New Westminster | New Westminster treats work on a property's sewer and water services separately from ordinary plumbing. Replacing a sanitary sewer line or a large section of drain tile can need a services permit and inspections. |
| North Vancouver | The City of North Vancouver requires plumbing permits for installing or altering sanitary sewer, storm and foundation drainage, each with its own inspection. Clearing a blocked drain does not need one. The District has its own rules. |
| West Vancouver | Under West Vancouver's Sewerage and Drainage Regulation Bylaw, owners are fully responsible for the sewer system on their own property, whether it drains by gravity or needs a grinder pump. The District looks after the connection from the property line to the main. |
| Pitt Meadows | Pitt Meadows advises owners to confirm the location and depth of their water, storm and sanitary lines before any work. The line on your side of the property line is yours to maintain. |
| Port Coquitlam | Port Coquitlam requires a plumbing permit to install or replace the sanitary sewer, storm sewer or water service on private property. Clearing a blocked drain does not need one. |
| Port Moody | Port Moody separates fixture work from service work. Work on outside sewer, storm and water services needs a plumbing services application. Clearing a blocked drain does not. |
| Abbotsford | The pipe on your side of the property line is yours to maintain. Many rural Abbotsford properties are on septic, not the sewer. Tell us which you have when you book. |
| Chilliwack | In Chilliwack the owner pays to build and maintain the building sewer, including a pump where the sewage cannot flow by gravity. A building sewer permit is needed before one is connected or altered. |
Questions people ask
Is the price the same in every city?
Yes. Clog prices are the same across Metro Vancouver and the Fraser Valley: from $269 in regular hours (9 to 5, Monday to Friday) and double outside them. There is no travel charge inside the cities listed here.
How fast can you get to me?
For urgent calls we are typically on site within 1–2 hours. Weather, traffic and the calls ahead of you can change that, and we give you a real estimate on the phone.
My city is not on the list. Do you still come?
Often, yes. These are the cities we work in every week. If you are nearby, call 1-800-604-0631 and we will tell you straight away.
How do I know whether a blockage is on my side or the city's?
When we clear a main line we can tell roughly how far from the house the blockage was. If it is past your property line, we tell you, and you call the city before paying for anything more.
Pure Mechanical Group Ltd.
Unclog.it is how you book. The plumber who comes to your door works for Pure Mechanical Group Ltd., the plumbing and mechanical company behind Unclog.it, based in Langley, British Columbia. That is the company you hire and the name on your invoice.
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