The five checks
| Trade certification | A Red Seal or provincial journeyperson plumbing ticket, checked against the certificate. |
|---|---|
| Business licence | A current licence to operate where they work. |
| Liability insurance | A certificate of insurance, in date, sent to us by their insurer or broker. |
| Workers' compensation | A clearance letter showing their cover is in good standing. |
| Reviews | A public Google profile with a record of looking after customers. We read the bad ones too. |
How a company gets approved
- The company applies and tells us about its trade ticket, cover and team.
- We call them. A plumber talks to a plumber.
- They send the documents: certificate, licence, insurance and workers’ compensation.
- We read each one, check the dates and read their reviews.
- Only then does their city page go live, with their name and the seal on it.
What the seal does and does not mean
The seal means we have seen the documents and they were in order when we checked. It does not make Unclog.it the contractor. The company named on the city page is the one you hire, the one that sends the plumber and the one that stands behind the work.
If a company’s cover lapses, or its customers start telling us it has stopped looking after them, the seal comes off and so does the city. Tell us if that is your experience: call 1-800-604-0631.